Privacy Policy & Cookies
Last updated 22 July 2024
This privacy policy for RS Team Ltd (`we`, `us`, `our`), describes how and why we might collect, store, use and/or share (`process`) your information when you use our services (`services`), such as when you:
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Visit our website at https://www.rs-team.co.uk, or any website of ours that links to this privacy notice
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Engage with us in other related ways, including sales, marketing or events
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at rsteamderby@gmail.com
Summary of key points
When you visit, use , or navigate our services, we may process your personal information depending how you interact with us and the services, the choices you make, and the products and features you use.
We do not process sensitive personal information.
We many collect information from public databases, marketing partners, social media platforms, and other outside sources.
We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
We may share information in specific situations and with specific third parties.
We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Depending on where you are located geographically, the applicable privacy law man mean you have certain rights regarding your personal information.
The easiest way to exercise your rights is by submitting a data subject request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
1 What information do we collect?
Personal information you disclose to us.
We collect personal information that you voluntary provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the services, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use. The personal information we collect may include the following:
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Names
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Phone numbers
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Email addresses
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Mailing addresses
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Contact preferences
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Billing addresses
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Personal details of any third-party persons representing you a customer
We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Automatically collected information.
We automatically collect certain information when you visit, use, or navigate the services. This information does not reveal your specific identity (like your name and contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operation system, language preferences, referring URLs, device name, country, location, information about how and when you use our services, and other technical information. This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
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Location Data. We collect location data such as information about your device`s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of your device you use to access the services. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your location settings on your device. However, if you choose to opt out, you may not e able to use certain aspects of the services.
Information collected from other sources.
To enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and from other third parties. This information incudes mailing addresses, job titles, email addresses, phone numbers, intent data (user behaviour data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeting advertising and event promotion.
2 How do we process your information?
We process your information for a variety of reasons, depending on how you interact with our services, including:
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To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested services.
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To respond to user inquiries/ offer support to users and solve any potential issues you might have with the requested services.
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To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
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To fulfil and manage your orders, payments, returns, and exchanges made through the services.
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To enable user-to-user communications. We may process your information if your choose to use any of our offerings that allow for communication with another user.
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To request feedback and to contact you about use of our services.
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To send you marketing and promotional communications. You can opt out of our marketing emails a any time.
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To deliver targeted advertising to you, to develop and display personalised content and advertising tailored to your interests, location, and more.
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To protect services, including fraud monitoring and prevention.
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To identify usage trends to better understand how you use our services to improve them.
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To determine the effectiveness of our marketing and promotional campaigns that are most relevant to you.
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To save and protect and individual`s vital interest, such as to prevent harm.
3 What legal basis do we rely on to process your information?
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. As such, we may rely on the following legal bases to process your personal information:
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Consent. We may process your personal information if you give us permission (i.e. consent) to use your personal for a specific purpose. You can withdraw your consent at any time.
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Performance of a contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our services or at your request prior to entering a contract with you.
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Legitimate interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate interests and those interests to not overweigh your interests and fundamental rights and freedoms. We may process your personal information for some of the purposes described below:
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Send users information about specific offers and discounts on our products and services
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Develop and display personalised and relevant advertising content for our users
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Analyse how our services are used so we can improve them to engage and retain users
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Support our marketing activities
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Diagnose problems and/or prevent fraudulent activities
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Understand how our users use our products and services so we can improve user experience
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Legal obligations. We may process your personal information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency., exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
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Vital Interests. We may process you information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
4 When and with whom do we share your personal information?
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information with any organisation apart from us. They will also commit to protect the data they hold on our behalf and to retain it for the period we instruct. Examples of third parties are below:
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Google Ads
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Google AdSence
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WhatsApp
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Wix
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Facebook advertising
We also may need to share your personal information in the following situations:
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Business transfers.
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When we use Google Maps platform APIs.
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Affiliates, including our parent company and subsidiaries, joint ventures partners, or other companies that we control or under common control with us.
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Business partners.
5 Do we use cookies and other tracking technologies?
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our services. Some online tracking technologies help us maintain the security of our services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technologies to provide advertising about products and services tailored to your interests which may appear either on our services or their websites.
Google Analytics.
We may share your information with Google Analytics to track and analyse the use of the services. The Google Analytics Advertising Features that we may use include Remarketing with Google Analytics. To opt out of being tracked by Google Analytics across the services, visit https://tools.google.com/dlpage/gaoptout. You an also opt out of Google Analytics Features through Ads Settings and Ad Settings for mobile apps. For more information on privacy practices of Google, please visit the Google Privacy and Terms page.
For more information concerning cookies and our use of cookies, please check out: https://support.google.com/analytics/answer/2700409?hl=en-GB
6 How long do we keep your information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, or other legal requirements)
We have no ongoing legitimate business need to process your personal information, we will either delete or annonymise such information, or, if its not possible (for example, because your personal information has been stores in back up archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7 How do we keep your information safe?
We have implemented appropriate and reasonable and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, stela, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.
8 Do we collect information from minors?
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependant`s use of the services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected form children under age 18, please contact us at rsteamderby@gmail.com.
9 What are your privacy rights?
In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, (iv) if applicable, to data portability, and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object the processing of your personal information. You can make such a request by contacting us by using the contact details provided in section “How to contact us about this notice” below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent. If you are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “How to you contact us about this notice” below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications. You an unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the email that we send. You will then be removed from the marketing lists. However, we may still communicate with you – for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests or for other non-marketing purposes.
Cookies and similar technologies. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. I you choose to remove cookies or reject cookies, this could affect certain features or services of our services.
If you have questions or comments about your privacy rights, you may email us at rsteamderby@gmail.com
10 Controls for do-not-track features.
Most browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preferences not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanisms that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
11 Do we make updates to this notice?
We may update this notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice on our website www.rs-team.co.uk frequently to be informed of how we are protecting your information.
12 How can you contact us about this notice?
If you have any questions or comments about this notice, you may email us a rsteamderby@gmail.com or contact us by post at:
RS Team LTD
19 Jackdaw close
Derby
DE22 3SY
United Kingdom
13 How can your review, update, or delete the data we collect from you?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, or delete your personal information, please fill out and submit a data subject access request.
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